What can you win?
On Spigo, you get the opportunity to win our jackpots! A jackpot is a real money amount that steadily grows until it is won by a lucky and skilled
player. On Spigo, there are two types of jackpots - game jackpots and the Super Jackpot.
Game jackpots are connected to each game and are won through a jackpot
spin in the game. You typically get a jackpot spin when you have distinguished yourself in the game in question. You can read about how to get a jackpot spin under the different games. When a game jackpot has reached a certain value, it stops counting and only waits to be won! However, a game jackpot can be won at any time and not just when it reaches its maximum value.
There is only one Super Jackpot at Spigo. Its shared by all the Spigo sites and the homepages made in cooperation with Spigo. This way it will grow much faster and become much bigger than if it was split up in several separated jackpots. The Super Jackpot counts upwards all the time and has no maximum value, which means that it can become much larger than game jackpots. To win the Super Jackpot, you have to buy tickets in the Spigo shop. The tickets are paid with Spigos that you win in the games.
The more tickets you have, the better your chance is of winning the Super Jackpot. All the members on Spigo, and members of other homepages made in cooperation with Spigo, that have bought tickets, have a chance to win the Super Jackpot. The winner of the Super Jackpot can be found at anytime. The time of the draw is not fixed, but is determined by a random number generator and by the number of players on Spigo.
Furthermore you can use three of your tickets every day in the Super Jackpot game. With every ticket you have a small chance of winning the Super Jackpot.
Good luck.
What are Spigos?
Spigos are a kind of Monopoly money that only have value on the Spigo website. You win Spigos in the games on Spigo, and you usually win more, the better you become at a game. You can read about how to win Spigos under each game. You can use your Spigos in the Spigo shop. Here, you can buy tickets for the super jackpot or buy Spigo items.
I cannot remember my username or password?
If you have forgotten your username or password, or maybe both, you can have it sent to you again, if you know which email address you stated, when you created your user profile. Click here to have username and password sent to your email.
Is it legal to win money at Spigo?
Yes, it is! In the US, it is not permitted to make it a condition that you make a purchase to participate in a competition, in other words, it cannot cost money to participate in a competition. Only the national lotteries are not subject to this regulation. At Spigo, it does not cost anything to participate in the competitions, it is completely free and thus completely legal. However, as a paying Gold Profile, you get a lot of advantages at Spigo that free profiles do not get.
What is a Gold Profile?
A website like Spigo is expensive to develop and maintain, and a lot of effort has been put into making it a good experience to use the site and play our games.
The money for the continued development and maintenance mainly comes from sale of Gold Profiles to the users of Spigo. As a starting point, it is free to create a profile and use Spigo, and if you are one of the users that uses the site for free, that is perfectly fine.
However, we have created a lot of additional features for the ones who are paying profiles on Spigo and thereby help ensure the future development and operation of the site. We call these users Gold Profiles. Gold Profiles get a lot of additional advantages that we have spent a lot of time developing and put a lot of effort into. We think it is fair that the ones who help pay for the operation get a bit more out of Spigo.
You can read more about the Gold Profile and all the advantages that it gives you in the Payment centre.
How do you withdraw the money, if you win?
We transfer your winnings directly to your bank account. If you win a jackpot at Spigo, it is first transferred to your account here at Spigo. To withdraw winnings, you go to "My Profile > Account > Withdraw" and enter your name, address and the routing and account no. of your bank account. You can also use your winnings to pay in the Payment centre. If you choose to withdraw your winnings, it takes approximately a week, before you can see the entry on your bank account.
Do you have to pay taxes from your winnings?
No, you do not. Spigo pays a prize fee for you in accordance with the law concerning this matter, and you do not have to declare it as income.
How do I play a game in full screen mode?
If you have problems playing the games in full screen mode this is what you should do. We have implemented a new function under "My profile > Edit profile > Edit settings". If you check the box where it says "Use signed applet" and then press "Save settings" a new window will open when you load a game the next time. In this window you press OK and you will now be able to play the games in full screen mode.
Please notice that in order to get full screen you also have to be a Spigo Gold Member.
Why can't I login to my Spigo account?
Please make sure that you have filled in both the Username and Password boxes correctly. Have you forgotten your password, you can have it sent to you with email by clicking on the link Forgotten password?.
If nothing happens after clicking on the login button even though username and password are typed in correctly, it could be caused by to restrictive security settings on your computer.
Using Internet Explorer you can check this by choosing "Tools > Internet options > Security". If the security level for the internet is set to High you will not be able to login to Spigo. If you adjust the security level to Medium while you are at Spigo you can login. Alternatively you can press the button Custom Level... and find the setting Script ActiveX controls marked safe for scripting. This setting has to be enabled.
When you have changed the security level and closed the window with the internet options you have to press the F5 key on your keyboard to reload the Spigo homepage.
Please notice that Spigo disclaims any responsibility for lowering the security level in Internet Explorer, and we recommend that you raise the security level to the previous setting before leaving the site.
What should I do if I find an error on Spigo?
At Spigo we always strive to avoid errors and we spend a lot of resources on quality controls and tests. Sometimes however human mistakes do slip in.
If you find an error we would be very thankful if you send a description of it to our Customer service. It is important that you describe the error and the steps to reproduce it so accurate as possible.
If the error is accurately described and your enquiry results in a correction of it, we will reward you with 5,000 to 50,000 Spigos depending on the error.
How can I make a screenshot?
Sometimes it can be a big help for us if you make a screenshot of your problem and send it to us together with your enquiry. To make a screenshot, please follow these few steps:
1. Your monitor must display the problem/issue
2. Now press the key [Prt Scr.] on your keyboard
3. Open a graphics painting program like Paint ("Start > Programs > Accessories > Paint")
4. Press the key combination [ctrl] + [v] and save your screenshot as JPEG-file on your computer
5. Now you can upload it and send it to us by clicking on "Browse..." when making your enquiry on Spigo
If you don't want us to see all your private details on the screenshot, you are welcome to blacken some parts of the screenshot. You can easily do this in the program Paint as well.